PRE-SALES :

• Product conformity/suitability
• Market research
• Export "health checks"
• OEM/key account development
• Dealer evaluation & appointment
• Preparation of dealer contracts
• Dealer development, motivation & appraisal
• Establish and develop internal sales & support organisations
• Export quotations / tenders
• Demonstrations / samples / trials (product dependent)
• Marketing & promotional activities
• Negotiation

ORDER / POST SALES :

• Terms of payment
• Financial management
• Order processing
• Export documentation
• INCOTERMS
• Export control compliance
• Freight Management
• Collection of payment
• Warranty / after-sales support